#259- Building and Maintaining Trust in the Workplace with Charles Feltman

In today's episode, you'll hear from Charles Feltman, a trust expert and leadership coach known for his work on building and sustaining trust in relationships, particularly in the workplace. His book, The Thin Book of Trust, is widely recognized for breaking down trust into four key distinctions: sincerity, reliability, competence, and care. What I most appreciate about Charles’ work is how practical and actionable it is, making it highly applicable in live time for leaders who want to foster trust, improve communication, and create stronger, more cohesive teams. His insights are particularly valuable in helping leaders navigate difficult conversations and maintain trust during challenging situations.

World renowned, best-selling author Brene Brown herself has embraced Charles’ work over the years, recently saying that one of her favourite books on trust is the Thin Book of Trust by Charles Feltman. He definitions so beautifully capture what emerged from our data on trust. The 3rd edition of the book is now available and very much worth the read….

In the conversation you are about to hear, we not only talk about what’s new in the 3rd edition of his book, we also take a deep dive into how the best leaders are able to build, maintain and most importantly, repair trust when it has been ruptured. 

It was a special treat to be able to spend time face to face with Charles recording this podcast. I hope you find as much value as I did in our conversation. You can find out how to contact Charles and where to buy his Thin Book of Trust by checking the links below.

Connect With Charles
Website
LinkedIn
His Trust on Purpose Podcast

You can buy the 3rd edition of his Thin Book of Trust here.

I appeared on Charles Feltman and Ila Edgar's Trust on Purpose earlier in 2024. You can find part 1 and 2 of our episode below:

Trust Around The World Part 1
Trust Around the World Part 2